Test Analyst - Senior
Summary
Leads end-to-end testing for payments solutions, including strategy, environment management, and offshore QA, with a focus on banking/finance systems and operational workflows like ServiceNow and merchant acquiring platforms.
The opportunity
We are looking for an energetic hands on test lead with experience in payments solutions and exposure to banking and finance organisations.
Day-to-day responsibilities
Key Accountabilities
Test Strategy & Governance
- Develop and maintain the WSA Test Strategy.
- Establish testing standards, governance and quality gates.
- Define testing entry and exit criteria.
- Develop testing metrics and reporting.
Test Environment Management
- Own all non-production environments.
- Coordinate environment availability across projects.
- Manage environment scheduling and conflicts.
- Coordinate environment refreshes and test data.
- Monitor environment stability and availability.
Test Planning & Execution
- Develop test plans and schedules.
- Coordinate system, integration and regression testing.
- Perform testing where local execution is required.
- Support User Acceptance Testing.
- Manage defects through to resolution.
Offshore Testing Quality Assurance\
- Review offshore test plans and test cases.
- Validate test evidence and quality.
- Ensure adequate regression testing has been completed.
- Recommend production readiness.
Payments & Operational Testing
- Coordinate testing across merchant acquiring platforms.
- Validate payment terminal, gateway and settlement changes.
- Support ServiceNow, reporting, customer portal and workflow automation testing.
Reporting
- Produce testing dashboards and executive reporting.
- Report on quality metrics, defects, environment availability and production readiness
Who are we looking for
You come from a payments or financial services background and are keen to hit the ground running. Strong analytical thinker ready to work in a fast paced environment who is familiar with the challenges of testing in complex environments.
Experience
Essential
Significant experience leading software testing.
Experience managing test environments.
Strong SDLC knowledge.
Experience reviewing offshore testing.
Excellent stakeholder management.
Strong analytical and communication skills.
Highly Desirable
Payments or merchant acquiring experience.
ServiceNow.
Jira and Confluence.
API and integration testing.
Test automation.
Agile delivery.
ITIL Foundation.
Leadership Attributes
Quality focused, analytical, collaborative, organised, customer focused, influential, detail orientated, calm under pressure and committed to continuous improvement.
Qualifications
Essential
Degree in Information Technology or equivalent experience.
Desirable
ISTQB Test Manager or Advanced Test Analyst.
ITIL Foundation.
Agile Testing Certification.