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SILVERLINK TECHNOLOGIES PTE. LTD.

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Test Engineer

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Description

Job Description: Amazon Connect Test Engineer

  • 3–5 years of software testing experience, including 1+ year in contact centre or Amazon Connect testing.

  • Experience in IVR, chatbot, and bot testing.

  • Knowledge of load and performance testing tools.

  • Hands-on API testing using Postman.

  • Experience evaluating AI/LLM outputs for accuracy and quality.

  • Proficiency in Jira for test case management, defect tracking, and reporting.

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