Test Manager
Summary
Oversee end-to-end testing for global client engagements, coordinating test strategy, UAT, and defect resolution while managing distributed teams and timelines.
Summary
The Test Manager role is pivotal in coordinating testing for high-profile engagements globally. This position ensures effective test strategy, planning, and execution, aligning project deliverables with timelines.
Main Responsibilities:
Own end-to-end test coordination for engagements delivered globally, acting as the single point of accountability for test planning, status, and readiness.
Develop and maintain test strategy and plans aligned with each project's scope, timeline, and delivery methodology.
Coordinate test activities across regional and global teams, ensuring test phases (e.g., system integration testing, UAT) are scheduled, resourced, and consistently tracked.
Define and validate entry and exit criteria for each test phase, confirming environment, data, and configuration readiness before testing begins.
Manage defect triage and resolution tracking, working with technical and delivery teams to prioritize fixes against go-live milestones.
Conduct risk assessments on testing scope and timeline, escalating factors that could jeopardize a go-live date.
Set and manage testing-related expectations with stakeholders and internal delivery teams.
Establish and maintain trusted relationships with teams and stakeholders, particularly around test governance and reporting.
Organize and lead test governance meetings and status reporting across the portfolio.
Ensure smooth handover of test evidence and sign-off to teams and stakeholders ahead of go-live.
Contribute to building repeatable test processes and reusable test collateral across the portfolio.
Key Requirements:
7+ years of direct experience in test management or test coordination, ideally on a large-scale program with a globally distributed team and a broad set of stakeholders. Experience in software implementation & client onboarding programs.
Work experience in client-facing roles, including test governance and UAT coordination
Strong familiarity with test management and project management tools (e.g., Azure DevOps, Microsoft Project, or equivalent)
Ability to make sound decisions balancing quality, timeline, risk, and resources across a portfolio of engagements
Time management, prioritization, and coordination skills suited to managing multiple test phases in parallel
Empathy and the ability to listen
Fluent in English, with excellent communication and presentation skills
Strong negotiation, influencing, and conflict management skills
Nice to Have:
Experience with asset manager or investment management clients.
Professional leadership skills with the ability to motivate teams across geographies.
ISTQB or equivalent test management certification, PMI PMP / Prince2.
Other Details:
Location: Warsaw, Poland
Team Structure: Global test management across multiple regions.
Work Environment: Hybrid setup; emphasis on work/life balance.