Test Manager

Key Responsibilities

Lead the test management function for core banking system projects, including system upgrades, new module rollouts, and regulatory-driven changes.
Develop and own the overall test strategy, test plans, and test schedules aligned to project timelines and release cycles.
Plan and manage the full testing lifecycle: functional testing, system integration testing (SIT), regression testing, and support for user acceptance testing (UAT).
Coordinate testing activities across core banking modules such as deposits, loans, account opening/maintenance, and end-of-day batch processing.
Manage a team of test analysts/engineers, assigning workload, reviewing test cases, and ensuring quality and timeliness of test execution.
Identify, log, track, and prioritize defects; drive root-cause analysis and retesting with development and business teams.
Liaise with business stakeholders, business analysts, developers, and vendors to clarify requirements and resolve testing issues.
Prepare and present test status reports, quality metrics, risk assessments, and go/no-go recommendations to project stakeholders and senior management.
Ensure testing practices comply with internal QA standards, audit requirements, and relevant banking/regulatory guidelines.
Support test environment and test data management, coordinating with infrastructure and vendor teams as needed.
Contribute to continuous improvement of test processes, tools, and automation adoption where applicable.

5–8 years of experience in software testing within banking or financial services, including at least 2–4 years in a test lead or test manager capacity.
Proven experience testing core banking systems (e.g., Finacle, Temenos T24/Transact, Flexcube, or similar platforms) is highly preferred.
Solid understanding of the commercial banking product lifecycle: deposits, loans/credit facilities, trade finance, or cash management.
Strong knowledge of test management methodologies (SIT, UAT, regression, non-functional testing) and the software development lifecycle (Waterfall and/or Agile).
Experience with test management and defect tracking tools (e.g., JIRA, HP ALM/Quality Center, Zephyr, or equivalent).
Familiarity with SQL for data validation and basic understanding of batch/EOD processing in banking systems.
Working knowledge of banking regulatory and compliance requirements (e.g., MAS guidelines) as they relate to system testing and change management.
Experience with test automation tools/frameworks is an advantage, though not mandatory.
Strong stakeholder management, communication, and people-leadership skills.
Bachelor's degree in Computer Science, Information Technology, or a related field.
Relevant certifications (e.g., ISTQB, PMP, or equivalent) are a plus.