TEST MANAGER (Insurance)
Summary
We are looking for an experienced QA Manager with a strong background in software quality assurance and insurance projects. The ideal candidate will lead the QA team, ensure software quality, and oversee testing activities for insurance applications, including claims, policy administration, and related systems.
Key responsibilities
Lead and manage the Quality Assurance team
Plan, oversee, and improve QA processes and testing activities
Oversee manual and automation testing activities, including Functional, System, Integration, Regression, and UAT
Define test strategies, quality standards, and testing schedules
Track defects and ensure timely resolution with the development team
Work closely with Business Analysts, Developers, Project Managers, and stakeholders to deliver high-quality solutions
Monitor QA metrics and continuously improve testing processes
Ensure compliance with company standards, security, and quality requirements
Mentor and coach QA team members
Qualifications:
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
8–10 years of Software QA experience, including leadership or management experience
Strong experience in Insurance projects, particularly Claims, Policy Administration, Underwriting, Billing, or other core insurance systems
Strong hands-on experience in Manual Testing and/or Test Automation
Solid understanding of SDLC, STLC, and QA methodologies
Experience in Functional, System, Integration, Regression, and UAT testing
Experience with test management and defect tracking tools
Strong leadership, analytical, communication, and stakeholder management skills
ISTQB, CSTE, or other QA certifications are an advantage