Test Manager
Role summary
The Test Manager provides QA leadership and governance for AI-enabled enterprise systems, ensuring strong automation practices, consistent AI testing standards, quality delivery, and cross team coordination across all solutions.
Key responsibilities
- Define and establish QA governance and automation strategy for enterprise-grade AI and digital solutions, including Agentic AI, multi-agent orchestration platforms, microservices, UI, and ERP integrations.
- Set AI testing standards, validation frameworks, and approval guidelines across all AI agent categories.
- Govern end-to-end testing execution across complex enterprise technology stacks.
- Define and enforce AI specific testing frameworks, covering ex: prompt safety, prompt drift, hallucination detection, bias, fairness, compliance checks.
- Oversee voice and conversational AI testing, ensuring speech-to-text (STT) quality and accuracy, sentiment analysis reliability, intent classification.
- Own QA metrics, capacity planning, and upskilling.
- Collaborate with product, architecture, and compliance teams.
Requirements
Required skills (must have)
- Experience leading automation-heavy QA teams.
- Strong understanding of Java/Python-based automation frameworks.
- Selenium ecosystem and CI/CD governance.
- Hands-on exposure to AI testing tools (e.g., Testsigma, Testim) for evaluation and governance.
- Minimum of 2-3 years of hands-on experience with GenAI and Agentic AI solutions across production, client facing, or enterprise systems, including ownership of quality oversight and governance.
Good to have
- Good ERP / Accounts Payable knowledge (e.g., Oracle ERP, SAP).
- ISTQB certification.
Job special requirements
Fluency in English is a must.