TEST-System Analyst
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- Analyze workflows and translate business needs into functional system requirements.
- Support system configuration, testing, and deployment of new features or enhancements.
- Troubleshoot system issues and coordinate resolutions with internal teams and vendors.
- Maintain documentation, SOPs, and user guides for systems and processes.
- Provide user support, training, and guidance to ensure adoption and effective system use.
- Analytical and critical thinking
- Strong communication skills
- Stakeholder management
- Attention to detail
- Adaptability and continuous learning