Textile Business Manager
Summary:
Drive the growth of Mimaki's Textile & Apparel business throughout North America by supporting dealers, end users, and Mimaki sales teams through business development, consultative selling, technical expertise, workflow optimization, training, and market development activities.
This position will serve as a textile printing expert, helping customers improve productivity, reduce operating costs, optimize workflows, and select the best Mimaki solutions for their production environment.
Travel Requirements
- Ability to travel extensively throughout the United States and Canada.
- Participation in customer visits, dealer meetings, trade shows, open houses, and training events as required.
Product Portfolio
Dye sublimation, Direct to Fabric and Direct to Film HW and Ink (Mimaki TS, Tx and TxF Series).
Key Responsibilities
- Business Development
- Support the growth of Mimaki Textile & Apparel products throughout North America.
- Work with regional sales teams and dealers to identify, develop, and close business opportunities.
- Support strategic customer accounts and key dealer initiatives.
- Identify new applications and business opportunities for Mimaki Textile solutions.
- Assist in the execution of business plans designed to increase hardware and ink sales.
Consultative Sales
- Work directly with dealers and end users to understand production requirements and business objectives.
- Recommend solutions that improve workflow efficiency, productivity, print quality, and profitability.
- Assist customers in evaluating ROI, production capacity, and process improvements.
- Support complex sales opportunities through technical and application expertise.
- Train dealers and sales teams on consultative selling techniques focused on business outcomes rather than equipment specifications.
Workflow & Production Optimization
- Analyze customer production environments and identify opportunities for improvement.
- Recommend best practices for printing, finishing, color management, workflow automation, and production planning.
- Identify production bottlenecks and recommend improvements throughout the complete workflow, from file preparation and RIP processing to printing, finishing, and final product delivery.
Technical Training & Education
- Deliver product, application, and workflow training to dealers, end users, and Mimaki personnel.
- Develop and conduct webinars, workshops, demonstrations, and educational programs.
- Train dealer sales teams on consultative selling techniques and textile market opportunities.
- Support product launches and new technology introductions.
Marketing & Events
- Support textile-focused trade shows, open houses, customer events, and industry conferences.
- Assist with case studies, customer success stories, and market education initiatives.
- Support regional marketing programs that drive awareness and adoption of Mimaki textile solutions.