Thailand Customer Service- Part-time

Looking for a friendly and proactive Customer Service Representative to join our team.
You’ll be the first point of contact for our customers — helping them via Facebook, Line, and phone calls, solving issues, answering questions, and ensuring they have a great experience with our service.

Responding to Inquiries

• Answer customer questions via social media platforms such as Facebook, LINE, etc.
• Provide accurate and timely information regarding services, promotions, and transactions.
• Handling Complaints & Issues
• Receive and resolve customer issues raised via comments, inbox, or posts.

Marketing Visual Support
Create simple promotional graphics or posts to communicate with customers (e.g., promotions, reminders, announcements).

• Good communication skills in Thai; basic English or Chinese is a plus.
• Service-minded, patient, and able to work under pressure.
• Basic computer and graphics design.
• Previous experience in customer support or call center is an advantage