Theater Manager- S+R
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Description
Primary Job Duties:
- Coordinates theater’s day-to-day operations, ensuring our guests have an experience that is comfortable, distraction-free and picture-perfect
- Ensures the theater servers, bartenders and runners are all staffed based on business needs, managing labor hours accordingly
- Responsible for training and supervising theater servers, bartenders, and runners, under the direction of the Director of Food and Beverage
- Conduct annual performance appraisals and ongoing performance management with associates ensuring they frequently receive open honest feedback on their performance.
- Ensures all opening and closing duties of the theaters are completed per leadership expectations
- Manages & maintains compliance of required certifications necessary to serve food & alcohol
- Ensures that all areas of the theater are within company standards, including quality, service, cleanliness, safety, security, and maintenance programs.
- Implement corrective actions for all theater deficiencies found via internal/external auditors, property walk-throughs, guest or associate complaints, etc.
- Strives to develop all theater team members, managing performance, coaching, counseling, and disciplining team members so that all are consistently held to STRIKE+REEL standards