Third Keyholder/Supervisor - Watch Station Roermond - 24H

As a Third Keyholder/Supervisor, you are the face of Fossil. You are focused, dedicated, and passionate about creating an exceptional shopping experience while embodying the company’s core values.
You confidently welcome our guests and have the ability to build strong customer relationships by sharing product knowledge, listening actively, and asking lifestyle questions to understand their needs. You take ownership of your daily responsibilities and are driven to achieve your individual sales and KPI targets. In addition, you are responsible for opening and closing the store when management is not present. Together with the team, you foster a positive store environment and contribute to reaching our shared goals, because at Fossil, we are Greater Together.
Your Responsibilities

Approach and engage our guests in a friendly and proactive manner

Drive guest loyalty by delivering a superior sales experience

Provide tailored recommendations through product knowledge and storytelling

Take personal ownership of individual targets and KPIs

Apply adaptable and effective one-on-one selling skills

Support product presentation and visual merchandising

Contribute to the store’s success and maintain a positive team atmosphere

Support daily operations and take the lead in the absence of the Store Manager

Provide real-time coaching and keep the team motivated

Help achieve targets and ensure an outstanding customer experience

Lead by example in product knowledge, service quality, and championing Fossil's values

Assist in upholding visual standards and brand guidelines

What You Bring

Retail experience, preferably with initial supervisory or leadership responsibilities

A collaborative team player with a practical, hands-on mindset

Passion for fashion, lifestyle, and people

A friendly, service-oriented attitude

Effective communication skills

Driven by sales targets and KPIs

Enthusiasm for team leadership and customer experience

Flexible availability, including weekends

An open-minded, reliable, eager-to-learn, and self-motivated approach

What We Offer

Opportunities for continuous personal and professional growth

Employee discounts on our products

An inclusive, collaborative, and values-driven workplace

24 vacation days (based on a 38-hour workweek)

Target-based bonus scheme

Pension plan via Pensioenfonds Detailhandel