Tribal Preference will be given in accordance with BRBRR Act Relating to Employment

POSITION SUMMARY: Supervises Three Rivers Eatery front of the house employees and customer service. Inventories, restocks, and keeps dining room operation running smoothly and will assist in all jobs when needed. Oversees the operation, ensuring the utmost in efficiency and service. Conducts ongoing training to ensure utmost guest service.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Supervises service employees and kitchen staff.
• Handles customer complaints.
• Trains new employees and supervises ongoing training.
• Makes sure food products are up to standards and served on time.
• Communicates with the outlet manager regarding all issues and observations.
• Communicates with the Bar manager about all bar issues.
• Promotes positive public relations.
• Ensures proper staffing and scheduling.
• Ensures dining room is kept professional, neat, and clean.
• Informs staff of daily specials and special events, programs, or new policies.
• Fills in for all other positions if necessary.
• Performs other job-related duties as assigned.
• Ensures all policies and procedures are enforced at all times. Communicates when policies are not working.
• Works with Outlet Manager on budgets and ensures staffing levels remain within budgets.
• Ongoing training of Tier I Supervisors for career path development.
• Other duties may be assigned.

AUTHORITY/SUPERVISORY RESPONSIBILITIES: In the absence of the Outlet Manager, supervisor has authority over all Three Rivers Eatery operations. May conduct disciplinary reviews at level one and two. Consults with Outlet Manager for disciplinary actions above level 2.