Through Life Equipment Support
Organisation: Defence Equipment & Support
Salary: £37,600 per annum (plus generous benefits)
Grade: Senior Technical Specialist I
Working Pattern: Full time, Job Share, Flexible Working
Contract Type: Permanent
At Defence Equipment & Support (DE&S), we supply and maintain vital equipment and services for the Royal Navy, British Army and Royal Air Force. Together, we deliver a vast range of essential defence programmes, and strive for what's next. Because it helps keep our military at the top of their game and our nation safe – for today, and tomorrow.
DE&S has recently been integrated into the National Armaments Director (NAD) Group. The NAD Group brings together key Ministry of Defence (MOD) organisations to unite expertise across science, technology, procurement, infrastructure, and support to provide integrated capabilities faster and more efficiently for our armed forces and our allies. This is an exciting new opportunity to enable better ways of working and empower greater collaboration across Defence. For further information about the NAD Group, please visit: National Armaments Director Group - GOV.UK
We offer 25+ days’ holiday, flexible and hybrid working, enhanced parental leave schemes, shopping discounts, and an exceptional employer pension contribution of 28.97%, to help make work work for you.
Nationality, visas and vetting: For security reasons this role is open to sole UK nationals only. A ‘sole UK national’ refers to an individual who holds citizenship solely in the UK, without dual citizenship or nationality from another country. We’re unable to offer visa sponsorship.
This role requires you to have lived in the UK for the last 5 years and obtain Security Check (SC) security clearance. Clearance must be obtained without any caveats that prevent you from carrying out the role you’ve been recruited for. If it isn’t obtained, or is obtained but with caveats that prevent you from carrying out the role, any conditional offer made to you will be withdrawn. Obtaining SC security clearance can be a lengthy process, and we reserve the right to withdraw any conditional offer made if the necessary security clearance isn’t obtained within 12 months.
Job description
Are you interested in supporting some of Defence’s key aircraft capabilities?
As a Through Life Equipment Support (TLS) professional, you’ll coordinate support for Ground Support Equipment (GSE) across the E-7 Wedgetail and P-8 Poseidon programmes, helping to ensure equipment remains safe, supportable and available to meet operational requirements.
Working closely with military colleagues, industry partners and wider stakeholders, you’ll support the development, procurement, delivery and commissioning of GSE throughout its lifecycle.
You’ll coordinate maintenance and sustainment activity, manage obsolescence and reliability issues, and identify supportability risks and opportunities for improvement. Through effective Through Life Support, you’ll play an important role in supporting aircraft availability and maintaining operational capability.
We champion flexible ways of working. Regular in-person attendance is required (this is expected to be approximately 60% of your working week) to promote the benefits of face-to-face collaboration alongside flexibility of hours to support work-life balance and business need. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role.
What you'll be doing
Coordinate supportability bodies of evidence and reports, for escalating mitigation and supportability risk management controls, to ensure everyone, including assurance and policy owner inputs, are fully considered in their business areas and with their customers and suppliers, for submitting well-argued supportability cases for business endorsement.
Manage the verification and validation of ILS process delivery to ensure the final pre-position and optimal levels of supply support investments for setting equipment support policy directives in how the in-service maintenance and supply chain arrangements will be implemented into service.
Communicate the through life logistic support technical data information repositories, including content, structure, data module formats, and keeping everyone informed on the information/asset access rights and intellectual property design/repair restrictions that may apply.
Adhere to governance and assurance policies and procedures, to their assigned business areas, contributing to capability support solutions being cost affordable, supportable and within business and Defence assurance envelopes.
Person specification
To be successful with your application, you'll need to show that you meet the following essential criteria:
- Lead Criterion: Experience in delivering Asset Management Systems and/or knowledge in delivering Through Life Support services/systems or associated disciplines (Project Management, Supply Chain, Engineering, Business Management, Operations Management)
- Experience of stakeholder engagement.
- Experience in working collaboratively with others.
- Ability to investigate and solve problems.
In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:
Core Behaviour 1: Managing a Quality Service
Core Behaviour 2: Communicating and Influencing
Technical Competence 1: Continuous Improvement to Optimise Support - Supervised Practitioner
Technical Competence 2: Develop and Implement a Support Solution - Practitioner
Offered benefits
- 25 days’ annual leave +1 day a year up to 30 days, 8 bank holidays and a day off for the King’s birthday
- Flexible and hybrid working options
- Market-leading average employer pension contribution of 28.97%
- Annual performance-based bonus and recognition awards
- Access to specialist training and funded qualifications
- Support for progression
- Huge range of discounts
- Volunteering days
Enhanced parental leave schemes
Improving innovation and enriching our culture, diversity of thought is vital to our success. So whether you’re looking for a new opportunity, a next step, or a helping hand as you return from a career break, bring your experiences and help deliver for the defence of tomorrow. Here you’ll find a supportive, family-friendly organisation to be a part of - and if you need any assistance with your application, just let us know.
Further Information
Civil Service Recruitment Principles: Recruitment Principles - Civil Service Commission
Candidate Information Pack:
Terms and Conditions:
Civil Service Code: The Code - Civil Service Commission
Any personal data that you provide during the Recruitment process will be treated in accordance with the MOD Privacy Notice which can be accessed here.
Disability Confident:
Please note as a Disability Confident Leader we want to ensure you receive any reasonable adjustments that you need throughout the recruitment process. If you do require any reasonable adjustments, you can let us know on your online application under the section ‘Please indicate and give details of any reasonable adjustments you may require during the recruitment process.’
Conflicts of Interest:
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
Selection Process Details
Your application will go through the following stages of assessment:
Pre-sift - We will check your application to ensure that you meet any essential or eligibility criteria that are listed in the Person Specification section of this advert. On your CV, please clearly show how you meet the essential criteria.
Sift - Your CV will be assessed against the following categories, using a simple numerical scoring system: Key Achievements; Relevant Experience; Applied Knowledge and Skills. Please follow our guidance on CV writing for best chance of success.
Interview - If you're invited to interview, you will be assessed against the following:
CV Review
Core Behaviour 1
Core Behaviour 2
Technical Competencies
Please Note: In the event of a tied score at interview, the Order of Merit will be distinguished based on the ranking of the assessed behaviours and competencies below:
- 1st: Core Behaviour 1
- 2nd: Core Behaviour 2
- 3rd: Technical Competencies
- 4th: CV Review
In the event of a further tie using the method above, we reserve the right to utilise the Lead criteria, and/or an additional assessment. Please note for this specific assessment, the Lead Criteria will be:
Experience in delivering Asset Management Systems and/or knowledge in delivering Through Life Support services/systems or associated disciplines (Project Management, Supply Chain, Engineering, Business Management, Operations Management)
Feedback will only be provided if you attend an interview.
If you feel that your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance you should contact department via email (NAD-Recruitment-Complaints@mod.gov.uk.) If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Recruitment Complaints - Civil Service Commission
Offering at a lower level
If you’re not successful at interview, we may offer you a role at a lower level if this is a match for your skills and experience. If this applies to your application, you’ll be scored against criteria for the lower-level role and offers will be made in merit order. If you accept this position, you’ll be able to take advantage of opportunities to develop your career as part of our team.