TI Sales Account Manager
Ready to join a global supplier of precision-engineered solutions serving the semiconductor, automotive, defense/aerospace, industrial, life sciences, and telecom markets? Interested in working with one of the world's leading semiconductor manufacturers? Then InTest Corporation is looking forward to meeting you!
We are seeking an experienced and results-driven TI Sales Account Manager to join our team. This fully remote position supports the EMS business and is responsible for leading all Texas Instruments (TI) business activities worldwide. The position reports directly to the Vice President of Sales & Strategic Accounts and serves as the primary relationship owner for Texas Instruments across multiple global locations. Preferred remote location in the Dallas, TX area.
Job Summary:
The TI Sales Account Manager is responsible for managing and growing the global relationship between InTest EMS and Texas Instruments. This role oversees customer engagement, business development, account strategy, forecasting, sales operations, and cross-functional coordination to ensure successful execution of customer requirements. The ideal candidate will possess strong leadership skills, semiconductor industry knowledge, and the ability to build strategic partnerships with customer stakeholders at all organizational levels.
This position requires frequent domestic and international travel to customer sites and InTest locations as business needs require. ~50% travel required.
Duties and Responsibilities include:
- Lead RFQ responses, quotation development, order booking, and order processing activities in partnership with Sales Administration.
- Manage customer purchase orders and coordinate fulfillment requirements.
- Build and maintain executive-level relationships across Texas Instruments.
- Partner closely with customer engineering, operations, and product teams to support ongoing business initiatives.
- Establish and maintain strong working relationships across all Texas Instruments locations globally.
- Develop strategic roadmaps for testers, platforms, probers, handlers, and related semiconductor test equipment.
- Act as the primary liaison between Texas Instruments and InTest Engineering, Operations, Quality, and other internal departments.
- Maintain exceptional customer satisfaction through responsive communication and effective issue resolution.
- Coordinate production schedules and logistics between Texas Instruments and InTest Operations teams.
- Own account sales forecasts, booking projections, key performance metrics, and business growth objectives.
- Track account performance and establish measurable sales targets.
- Drive resolution of customer issues, escalations, and conflict management activities.
- Lead continuous improvement initiatives and oversee customer-facing corrective action reporting, including 8D reports.
- Identify and pursue new business opportunities within Texas Instruments.
- Collaborate with Marketing, Product Development, and Engineering teams to develop solutions that meet evolving customer needs.
- Prepare customer reports, business reviews, forecasts, and presentation materials.
- Support and coordinate domestic and international sales representatives engaged in Texas Instruments business activities.
- Develop proficiency and maintain effective use of business systems including Microsoft Dynamics, ADEPT, and M2K.
- Perform additional duties as assigned.