Overview Employment in this role is conditional upon successful execution of the contract by the client. The Work: The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client applications via phone, email, or self-service portal. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing q…