Tier 1 Help Desk Specialist with Security Clearance

Job Description Overview BlueWater Federal is looking for a Tier 1 Help Desk Specialist to support the BCITS III program at Arnold AFB. Responsibilities * Implement a broad set of technologies. * Handle phone and email support requests as an advocate for the resolution of client issues. * Work closely with other departments in resolving issues and fulfilling all client requests, regardless of the nature. * Handle problem recognition, research, isolation, resolution and follow-up for routine use…