Tier 1 Help Desk Technician

Job Description Insight Global is seeking a Tier 1 Help Desk Technician to provide day-to-day IT support for a growing workforce in San Jose, CA. This individual will be responsible for onboarding and offboarding employees, troubleshooting common hardware and software issues, managing user accounts, and supporting a primarily Mac-based environment. The ideal candidate is customer-focused, highly organized, and enjoys working directly with end users to quickly resolve technical issues. You will …