Tier 1 IT Helpdesk Analyst
Summary
Provides first-line IT support for internal users, troubleshooting hardware, software, and network issues via ticketing system and remote tools.
Precision Resources, a division of The Trimarc Group, Inc. is currently seeking an experienced Tier 1 IT Helpdesk Analyst to join our client in Birmingham, Alabama. This is an excellent opportunity with a growing organization and offers the ability to work 3 days from home each week. This position requires someone to work between the hours of 8:30 AM and 5PM, Monday through Friday. The primary role of the Tier 1 IT Helpdesk Analyst is to serve as the main point of contact for supporting all fir…