Tier 1 Service Desk

RESPONSIBILITIES: Kforce has a client that is seeking a Tier 1 Service Desk in Alpharetta, GA. Overview: We are seeking a customer-focused Service Desk Analyst to join our Technology Support team. This individual will serve as the first point of contact for retail store employees, providing Tier 1 technical support across hardware, software, point-of-sale (POS), and basic network environments. The ideal candidate is a strong troubleshooter who enjoys helping users, thrives in a fast-paced envir…