Tier 2 Service Desk Analyst (onsite Palo Alto)

Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Palo Alto office - The shift is 830am-530pm PST. The Service Desk supports roughly 3000 end users. This analyst will sit onsite in the Palo Alto CA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it…