Tier 3 Data Center & Cloud Infrastructure Engineer
Summary
Tier 3 escalation engineer keeping Capgemini Engineering's production environments available 24/7: leads incident resolution and advanced troubleshooting across data center network, compute, storage, and virtualization, while owning root cause analysis, collaborating with design teams, and mentoring peers in a multinational setting.
Capgemini Engineering is seeking an Infrastructure Support Escalation Engineer – Tier 3 to join our Collaboration Technology Group. You will ensure 24/7 production environment availability, lead incident resolution, and perform advanced troubleshooting across data center infrastructure, including network, compute, storage, and virtualization.
You will own root cause analysis, collaborate with design teams, and mentor peers while engaging stakeholders at all levels in a multinational setting.