Tier II Helpdesk (TS/SCI)

Job Description Help Desk Analyst / Tier II IT Support Technician \n Location: Springfield, VA (onsite) \n Clearance: Active TS/SCI required; must be willing to obtain a polygraph \n \n About the Role \n We're looking for an Intermediate Help Desk Analyst to join a federal IT support team, providing Tier II operations and maintenance support. This role takes on more advanced troubleshooting and coordination responsibility than Tier I, working directly with technical teams to resolve escalated i…