Tier II Support
Posted Updated 3
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Description
We are seeking a Tier II Support Specialist for a contract opportunity in Englewood, CO. Candidates must have the following experience:
- MS Windows Support experience
- MS Office Support experience
- Outstanding Customer Service skills
- Experience with iOS, Mac and Cisco Voice and Service Now are a plus
Our client supports 1200 end users by taking support calls, answering emails, chats and end-users who stop by the Tier II Support area and need help. Exceptional Customer skills are a must. Candidates who have critical thinking abilities, want to enable business and help customers achieve their goals are wanted here!
All your information will be kept confidential according to EEO guidelines.