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TikTok Shop Manager

TikTok Shop Manager
Location: Remote / Eastern Europe
Schedule: East Coast Time Zone (Monday - Friday 9-5 Full-Time)
Salary Range: Negotiable based on experience

We are looking for an experienced and highly organized TikTok Shop Manager to take ownership of a growing TikTok Shop operation. This role is both strategic and hands-on, requiring someone who can manage day-to-day execution while building the foundation for long-term growth.

In the short term, this person will focus on cleaning up and organizing the existing TikTok Shop ecosystem. Over time, this role will evolve into a leadership position with direct reports, overseeing a team and driving overall performance.

This is a high-impact role for someone who understands TikTok Shop deeply and can operate both as an individual contributor and a future team lead.

Role Overview

As a TikTok Shop Manager, you will be responsible for managing and optimizing the TikTok Shop account, coordinating across internal teams and TikTok representatives, and ensuring smooth day-to-day operations. You will play a key role in organizing workflows, improving listings, and building scalable processes.

Key Responsibilities

TikTok Shop Management

  • Oversee daily operations of the TikTok Shop account
  • Coordinate directly with TikTok representatives and partners
  • Manage product listings, updates, and optimization

Listing & Catalog Management

  • Create and manage new product listings
  • Ensure accuracy, completeness, and performance optimization of listings
  • Organize catalog structure for scalability

Creator & Affiliate Coordination

  • Work with creators and affiliates to drive product promotion
  • Coordinate campaigns and ensure smooth execution
  • Support relationship management with creators

Operations & Process Building

  • Clean up and organize existing workflows and systems
  • Build processes to support scaling the TikTok Shop operation
  • Identify inefficiencies and implement improvements

Team Leadership (Future Growth)

  • Transition into a management role overseeing a team
  • Delegate tasks and ensure accountability across team members
  • Help build and scale the TikTok Shop function internally

Tools & Environment

  • TikTok Shop Seller Center
  • Communication tools (Slack, email, etc.)
  • Amazon MCF (Multi-Channel Fulfillment)

Requirements

Must-Haves (Non-Negotiable)

  • Proven experience managing TikTok Shop accounts, +2 years of experience.
  • Strong understanding of TikTok Shop operations, listings, and ecosystem
  • Experience coordinating with TikTok representatives
  • Ability to manage multiple workflows and stakeholders
  • Highly organized with strong attention to detail
  • Strong communication skills in English ( C1)
  • Comfortable working in a fast-paced, evolving environment

Nice-to-Haves

  • Experience with Amazon (especially Multi-Channel Fulfillment - MCF)
  • Experience working with creators or affiliate programs
  • Previous experience in a leadership or management role
  • Background in eCommerce operations

Ideal Candidate Profile

  • Highly organized and process-driven
  • Able to balance strategy with execution
  • Strong sense of ownership and accountability
  • Comfortable building systems from the ground up
  • Effective communicator who can manage both internal and external stakeholders

Benefits

  • Remote Work: Work from anywhere—our team is global, and we value work-life balance.
  • Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us.
  • Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.

As part of our recruitment process, all candidates are kindly asked to read, understand, and agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.

What this application asks

workable

First name, Last name, Email, Phone, Address, Photo, Resume

  • How many years of experience do you have managing TikTok Shop accounts? choose one
  • Please describe the TikTok Shop accounts or brands you have managed, including product categories and responsibilities. written answer
  • What experience do you have with TikTok Shop Seller Center, including listings, catalog management, and operational workflows? written answer
  • Have you worked directly with TikTok representatives, creators, or affiliate partners? Please explain. written answer
  • Do you have experience with Amazon Multi-Channel Fulfillment (MCF) or other fulfillment systems? Please explain. written answer
  • What tools, systems, or processes have you implemented to improve organization and scalability in an eCommerce operation? written answer
  • This role requires working full-time during East Coast business hours. Are you available to work on this schedule consistently? yes / no
  • What is your hourly salary expectation in USD? written answer
  • What is your country or residence?
  • Please record a 1-minute video introducing yourself and your experience. You may use Loom.com or any platform you prefer. Share the link once done. Please note this process is mandatory, applications with no video will not be considered.
  • As indicated in the job description, kindly confirm your agreement to Lago’s Confidentiality and Non-Circumvention Agreement to proceed with the recruitment process. yes / no

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