TOUR CONSULTANT

Job Scope:

1) Handle enquiries via phone, email or walk-ins

2) Daily report submission e.g meals order, trips, etc

3) Resolve complaints, delays, cancellations or booking issues

4) Provide pre-and post-trip support

5) Promote travel packages, add-ons (insurance, tours, upgrades)

6) Bookings operational matter (e.g email hotelier/supplier for booking confirmation)

7) WatsApp coach details for departure to customers

8) Participation in all events that engaged by the company

9) Check in passengers

10) Shift work

Key Skills Requirement:

1) Strong communication & interpersonal skills

2) Problem-solving & patience (especially with complaints)

3) Attention to detail (booking accuracy is critical)

4) Sales mindset

Number of Candidates Required : 2

Address : 601 MACPHERSON ROAD #01-08 GRANTRAL MALL @MACPHERSON SINGAPORE 368242