Tour Guide and Customer Service

About the role

Are you passionate about public service, history, and offering memorable experiences to visitors from all over the world? We offer you the opportunity to immerse yourself in the fascinating universe of gastronomic tourism in the heart of Sant Sadurní d'Anoia. A dynamic project where your communication talent will be the true protagonist.

What you'll do

Conduct guided tours accompanying national and international groups, conveying the history and culture of the product.

Offer close, personalized, and high-quality customer service in the boutique/shop space.

Advise on product sales, energize the point of sale, and manage the cash register.

Ensure the excellent presentation of the customer service area and the correct display of the product.

What we're looking for

Essential:

Academic training above ESO (Baccalaureate, Intermediate or Higher Vocational Training).

Fluent command (high level) of Catalan, Spanish, and English for conducting guided tours.

Clear vocation for service, excellent communication skills, and empathy.

Nice to have

Valuable:

Knowledge or high level of French.

Previous experience in customer service, tour guiding, or retail sales.

What you'll get

Competitive remuneration: €13.55/hour gross.

Job stability: Initial monthly contracting with real possibility of moving to an indefinite contract.

Flexibility and planning: Two working day modalities adapted to your needs:

40h/week option: Long Week / Short Week rotation system that allows you to periodically enjoy full weekends off to guarantee your rest.

20-25h/week option: Flexible planning oriented towards combining work with studies or personal responsibilities.

Enriching environment: Opportunity to put your language skills into practice in a multicultural environment.