Tow Truck Driver - Auto Hauling

Location: Midway Auto Parts

4200 Gardner Ave., KC, MO 64120

Monday through Friday 7am - 5pm

Position Overview

The Tow Truck driver transports vehicles or parts from one location to another. Tow truck drivers are responsible for assessing the situation, and safely towing the vehicle to a designated location. Specific contributions of a tow truck driver to the organization's overall mission include: Picking up vehicles from various locations to ensure that the organization has a steady supply of inventory to sell to customers, providing excellent customer service by handling all interactions with customers in a friendly and professional manner, building a positive reputation for the organization which increases customer loyalty, and inspecting vehicles and equipment prior to departure to ensure safety.

Key Responsibilities and Essential Job Functions

1. Drive

• Respond to dispatch requests in a timely manner and tow the vehicles or parts to their desired location as quickly as possible.
• Knowledge of common routes, ability to plan and keep focused while transporting cars parts from one location to another.
• Ensure that parts or vehicles are transported safely, efficiently, on time, and in good condition to each location.
• Comply with federal and state regulations governing the operation of towing vehicles including following all traffic laws.
• Ensure the tow trucks driven are scheduled for service and repairs when necessary.

2. Safety

• Adhere to all safety policies and procedures put in place by the company, including wearing personal protective equipment (PPE) such as gloves, hard hats, and high visibility vests, ensuring that your vehicle is in good condition, and following all traffic laws.
• Securely and safely hook up and tow various vehicles or parts.
• Adhere to all safety regulations, such as using proper towing techniques.
• Perform pre- and post-trip vehicle safety inspections and reports.
• Safe vehicle operation and compliance with regulations set forth by the Department of Transportation.
• Report all driving violations, vehicle operational concerns, or damage immediately, regardless of perceived significance.

3. Load and Delivery

• Follow proper loading, towing, and unloading procedures and techniques.
• Inspect vehicles for any damage or missing parts and document appropriately.
• Ensure that the vehicles and any loose parts are secured properly and will not be damaged or cause damage during transit.
• Maintain accurate records of the vehicles towed, including the make and model, pickup location, and destination.
• Complete report of any in-transit or delivery damage.

4. Customer Service

• Interact with customers in a polite and professional manner.

5. Perform Other Duties as Assigned

• May handle payment transactions.