Tower Manager
Main Duties and Responsibilities:
Inspects and evaluates guest rooms.
Ensures guestrooms are cleaned and maintained according to the hotel’s standards.
Monitors supply of all cleaning materials, amenities and linen.
Supervise monthly linen inventory for respective tower.
Examines manager’s reports and inspect all Out-of-Order rooms daily.
Maintains a good working knowledge of cleaning supplies and their proper usage and mechanical equipment and their maintenance.
Ensures the cleanliness and maintenance of tower guest rooms, hallways, stairwells, elevators and linen rooms to the hotel’s standards.
Monitors key control procedures.
Monitors maintenance requests and ensures timely attention to it.
Supervise section staff ensuring that departmental policies and procedures are followed.
Trains, counsels and motivates staff.
Carries out progressive disciplinary action when necessary.
Handles guests’ complaints in accordance with hotel policies.
Performs other reasonable duties that may be requested from time to time.
The Company operates a twenty-four (24), hour, seven (7) days a week business. Therefore, it may be necessary to change the accustomed shifts, at times, as the business demands.
Required Qualifications:
- Minimum 2 years' supervisory experience or 5 years' housekeeping experience in a hospitality environment.
- Strong leadership and communication skills.
- Proficiency in Microsoft Office.
- Knowledge of housekeeping operations and financial management.
Why Join Atlantis?
Join a world-class resort where exceptional service, teamwork, and career growth come together. At Atlantis, you'll have the opportunity to make a meaningful impact while building your skills in a dynamic and rewarding environment.