Toyota Used Car Manager Clarksville, Indiana
Used Car Sales Manager
Toyota of Clarksville | Clarksville, Indiana
Join one of the largest used car operations in the region, retailing over 200 used vehicles every month. Toyota of Clarksville is seeking an experienced, high-energy Used Car Sales Manager to lead our high-volume pre-owned sales department. This is an outstanding opportunity for a proven automotive leader who excels at building high-performing teams, driving profitability, and delivering an exceptional customer experience.
The ideal candidate is a hands-on leader with a strong track record in used vehicle sales, desking deals, inventory management, and team development. We are looking for someone who thrives in a fast-paced, high-volume environment, embraces accountability, and is committed to continuous growth and operational excellence.
Key Responsibilities
• Lead, coach, and motivate the used vehicle sales team to consistently exceed monthly sales, gross profit, and customer satisfaction goals.
• Desk deals, structure transactions, and assist sales consultants in closing deals while maximizing profitability and customer value.
• Monitor daily sales performance, appointments, closing ratios, and follow-up activities to ensure team accountability.
• Partner with the Used Inventory Manager to maintain the right inventory mix, competitive pricing, and inventory turn.
• Analyze market trends, inventory aging, and sales data to make strategic decisions that improve performance.
• Recruit, hire, train, mentor, and develop sales professionals through ongoing coaching and performance management.
• Ensure compliance with all dealership policies, lender requirements, and federal, state, and local regulations.
• Collaborate with the Finance & Insurance department to maximize finance penetration, product sales, and overall customer satisfaction.
• Oversee merchandising standards, online inventory presentation, and showroom readiness to ensure every vehicle is presented professionally.
• Build and maintain a positive, high-performance culture focused on teamwork, integrity, and exceptional customer service.
• Resolve customer concerns promptly and professionally while protecting the dealership's reputation.
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