Track and Trace (Customer Service Representative)

Descripción

Position:

Customer Service Representative

1) Track shipments

2) Update customers on shipments we move for them

3) Communicate with carriers / agents / couriers

4) Tracking for lanes (US or MX)

5) Border crossing

6) Pricing

What we are looking for:

- Advanced English

- Costumer Service Experience (+2 Years)

- Experience in the logistics area (+1 Year)

- Communication skills

- Sense of urgency

- Carrier or logistics know-how

- Negotiation Skills

- Leadership, empathy, and ability to work with people.

Schedule: Monday to Friday (1:00 PM - 10:00 PM), Rotations on Saturday