The Track Operations team member will play a vital role in ensuring the smooth and safe operation of our indoor karting tracks. You will be responsible for maintaining track safety standards, assisting guest with equipment, overseeing race sessions, and providing exceptional customer service to enhance the overall guest experience.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Calls racers for line-ups and providing instruction.
• Communicates with the front counter to run races as efficiently as possible.
• Assigns karts, calls people to races, explains all rules and directions to customers.
• Provides safety briefings, assists with the kart, head sock, helmet, and neck belt fittings.
• Properly gaps racers to pull out of pits, pushes karts, and provide guidance for roll-out.
• Tracks scanning for potential problems and hazardous races.
• Flags races at the start, during and closing.
• Plugs karts for re-charging, monitors status of battery stations.
• Provides scoring sheets to customers to understand racing results and data.
• Runs endurance races, racing clinics, and special racing events.
• Up-sells endurance races, racing clinics, special racing events, and kids camp.
• Keeps the facility in great condition at all times abiding by opening and closing duties.