Trade Administrator

Position Mission:

To support the service, maintenance, and accounting departments by ensuring accurate daily processing, timely reporting, and clear communication—delivering operational efficiency that directly impacts team performance and customer satisfaction.

Overview:

Intermountain Home Services is seeking a highly organized and detail-oriented Trade Administrator to handle the daily processing of service invoices, technician performance tracking, service contract setup, and A/R support. You’ll serve as a critical hub between field teams, accounting, and leadership—keeping operations aligned and running smoothly.

This is a role for someone who thrives in a fast-paced environment, communicates clearly, and takes pride in accuracy and follow-through.

Key Responsibilities:

• Review and close out all prior-day service invoices; verify accuracy and parts used
• Alert Service Manager to any missing or late technician paperwork
• Process applications for utility rebates, permits and registrations as required
• Reorder replenishment parts based on technician usage
• Input technician payroll hours from time sheets and verify completeness
• Update daily technician performance in tracking tools
• Compile summarized revenue for leadership review across billing and reporting systems
• Maintain performance records and generate technician reports as needed
• Calculate and process technician bonuses & commissions based on weekly performance
• Enter and manage service contract details (filters, equipment, service terms, billing, etc.)
• Provide support for Field Managers, including coaching documentation, daily check-ins, and issue resolution
• Communicate with customers on billing questions or service-related concerns
• Support accounts receivable collections and maintain up-to-date financial entries