Trade Support Administrator

The Role:

We’re looking for a proactive and detail-oriented individual to join our trading desk as a Trade Support Administrator. This role is central to ensuring trades are processed accurately, reported on time, and settled in line with regulatory requirements. You’ll act as a vital link between traders, middle office, back office, and external counterparties, helping to maintain the integrity and efficiency of our operations. If you thrive in a fast-paced environment and enjoy problem-solving, this could be the perfect opportunity for you.

Key Responsibilities:

In this role, you will:

• Resolve unmatched CREST Market and Custodian trades.
• Monitor the Dealing and Booking Error Tracking system.
• Ensure timely submission of trades to UnaVista for Transaction Reporting.
• Perform daily reconciliation of Transaction Reporting.
• Correct and amend CREST rejections.
• Reconcile Market and Internal accounts, as well as the Firm’s Stamp account.
• Monitor trade processing via the Order Router.
• Resolve contract discrepancies and failed orders.
• Process trades not automatically contracted.
• Input and validate foreign trades and FX trades.
• Perform daily reconciliation of the CMA.
• Handle booking queries from Investment Managers via phone or email.
• Amend contracts as required.
• Support ad hoc operational tasks as needed.
• Advertise New Issues, IPOs, and Offers of Subscriptions to Investment Managers and process related orders.

Qualifications & Experience:

We welcome applications from individuals with:

• GCSEs (or equivalent) including Maths and English.
• Previous experience in Wealth Management or financial services (advantageous but not essential).

Knowledge & Skills:

To succeed in this role, you’ll bring:

• Familiarity with Checking & Contracts entry processes (beneficial but not required).
• Strong PC skills, particularly in Microsoft Excel and Word.
• Excellent communication skills, both written and verbal.
• A proactive, collaborative approach to teamwork.
• High attention to detail and the ability to work accurately under pressure.
• Flexibility in adapting to working hours and tasks.