Trading Post Retail Associate

SUMMARY

We are seeking an enthusiastic retail associate to join our dynamic team! As a retail associate, you will facilitate the checkout process at the Wellpinit Trading Post. He/she will provide excellent customer service while operating the register, accept payments, deliver receipts, bag groceries and assist customers with merchandise; in addition, maintaining a clean and safe work environment.

DESCRIPTION

Title: Cashier

Work Schedule: Part-time/Non-exempt. Scheduled nights and weekends up to 25 hours per week. Flexible shifts are required (all days of the week and hours, holiday and special events). Work schedule is contingent and determined by business needs.

Reports to: Wellpinit Trading Post Lead Cashier

Location: Wellpinit, WA

MISSION

“Our mission is to be a recognized leader in business and a model of excellence in how we treat our valued employees, customers and suppliers.”

KEY ROLES and RESPONSIBILITIES

• Provide excellent customer service to all patrons via Spokane Tribal Enterprises (STE) policies and procedures.
• Conducts sales transactions quickly and accurately.
• Operates a cash register by scanning all merchandise UPCs, to display retail pricing of customer purchases on the display monitor.
• Enters all transactions into the cash register, accepts payment and accounts for all funds.
• Reviews and checks customer credit cards and identification, strictly following policies and procedures. Obtains electronic authorization for all charges.
• Issues sale receipts to all customers, and counts back the correct change to all cash paying customers.
• Performs duties displayed on Trading Post cleaning and daily task lists; stocks and merchandises as instructed by management.
• Accomplishes shift changes by documenting unit inventory counts of tobacco products and cash register counts at the beginning and end of every shift.
• Works with customers to identify needs and resolves any complaints and problems.
• Takes measures to preserve the safety of employees and all others in the work location. Wears required safety equipment.
• Verifies the age of customers purchasing alcohol or tobacco products and enters the customer’s date of birth into the cash register.
• Other duties as assigned.