Trading Services Specialist | Client Market Making
You manage client onboarding from connectivity and session setup through conformance testing and pilot trades. You monitor and resolve production issues, collaborate with engineering teams to identify workflow and system problems, translate client requests into roadmap items with trading, product, and sales teams, and maintain documentation for knowledge sharing.
Responsibilities
- Manage the client onboarding process
- Configure connectivity and sessions
- Conduct conformance testing and pilot trades
- Monitor and resolve production issues
- Identify workflow and system issues with engineering teams
- Document and prioritize tickets
- Deliver technical solutions
- Translate client requests into roadmap items
- Maintain clear and current documentation
Requirements
- Bachelor’s degree
- 3-10 years of relevant experience with trading systems
- Order entry protocols
- Market data protocols
- Technical troubleshooting
- Production support
- FIX protocol
- Conformance testing
- Network routing
- Product expertise in at least one asset class
- Technical project leadership
- SQL
- Flexibility to collaborate across time zones
- Reliable and predictable availability
Benefits
- Private Medical, Vision and Dental Insurance
- Travel Medical Insurance
- Group Pension Scheme
- Group Life Assurance and Income Protection Schemes
- Paid Parental Leave
- Parking and Commuter Benefits