Traditional Direct Sales Representatives

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

Bring your curiosity, ambition and unique perspective, and help us continue reimagining insurance through innovative thinking, digital capability and a commitment to better outcomes for the people who depend on us.

As an Direct Sales Representative within TAL's team, you will play a key role in helping Australians protect what matters most. Through consultative conversations, you'll understand customers' needs and provide tailored life insurance solutions while delivering an exceptional customer experience. This is an excellent opportunity for a customer-focused sales professional looking to build a rewarding career in the life insurance industry.

In This Role You Will

• Engage with prospective customers through inbound and outbound sales opportunities.
• Identify customer needs and recommend suitable life insurance solutions.
• Build strong customer relationships through meaningful and empathetic conversations.
• Achieve sales, quality and compliance targets.
• Maintain accurate customer records and manage sales activity effectively.
• Collaborate with internal teams to deliver seamless customer outcomes.
• Contribute to a positive, high-performing team culture focused on customer success.

Qualifications & Experience

• Previous experience in sales, customer service or a contact centre environment.
• Strong communication and relationship-building skills.
• A customer-first approach with the ability to influence and educate customers.
• Proven ability to work towards targets in a fast-paced environment.
• Excellent organisational skills and attention to detail.
• Ability to work effectively both independently and within a team.
• Experience in life insurance, financial services or a regulated environment is advantageous but not essential.
• A positive attitude, willingness to learn and a passion for helping customers.

Benefits

At TAL, we're committed to helping our people thrive both professionally and personally. Depending on your role and eligibility, benefits may include:

• Flexible and blended ways of working that support your work and personal commitments.
• Access to learning, leadership development programs, LinkedIn Learning and global career opportunities through the Daiichi Life Group.
• TAL-funded Life, Income Protection and Total & Permanent Disability insurance, plus employee insurance discounts.
• Wellbeing support including Employee Assistance Program services, wellbeing resources, annual flu vaccinations and health initiatives.
• Additional leave benefits including paid parental leave, wellbeing leave, community leave and purchased leave options.
• Access to TAL Rewards Plus, offering discounts at hundreds of popular retailers and services.

Our Commitment to Inclusion

We're proud to be recognised as an Employer of Choice for Gender Equality and maintain partnerships with organisations including Diversity Council Australia, Australian Disability Network and Pride in Diversity. Through our Innovate Reconciliation Action Plan, we're also committed to building meaningful relationships, creating opportunities and contributing to positive outcomes for Aboriginal and Torres Strait Islander peoples.

We welcome applications from people with diverse experiences, perspectives and backgrounds and are committed to providing an inclusive recruitment experience for all candidates. Need adjustments during the recruitment process? Let our team know by getting in touch with us here we’re here to support you.

If you are already a TAL employee, please apply via the Jobs Hub in Workday. This is important to ensure that your application is recorded accurately.