Traffic Controller (Logistics)

Job Responsibilities

· Plan and coordinate daily transport, delivery, and container movement schedules.

· Assign drivers and vehicles based on operational requirements and availability.

· Monitor delivery progress and provide timely updates to customers and relevant parties.

· Liaise with drivers, customers, transporters, warehouses, and operations teams to ensure smooth execution.

· Respond promptly to delays, vehicle breakdowns, route changes, and other operational issues.

· Maintain accurate records of job assignments, delivery status, and transport documentation.

· Ensure drivers comply with assigned schedules, company procedures, and safety requirements.

· Perform ad-hoc duties assigned by management.

Job Requirements

· Degree in Logistics, Supply Chain Management, Transportation, Business Administration or a related field.

· Relevant experience in transport coordination, traffic control, logistics or container operations is preferred.

· Familiar with driver deployment, vehicle scheduling and delivery monitoring.

· Able to communicate effectively with drivers, customers, transporters, warehouses andoperations teams.

· Strong coordination, problem-solving and decision-making skills.

· Able to respond promptly to operational delays, breakdowns and last-minute schedule changes.

· Detail-oriented with good record-keeping and documentation skills.

· Able to work independently in a fast-paced operational environment.

· Willing to work beyond normal working hours when operationally required.