Traffic Management Administrator
Hours for this role will be 8:00 - 17:00 - Monday to Friday
- Provide a front-line telephone service to both internal and external customers
- Ensure that all the client and operational requirements are met in a professional and efficient manner
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
- Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
- Ensure the collation, co-ordination and distribution of the operational job packs
- Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
- Ensure that safety issues are reported in line with Company procedures
- Experience in an administrator / planning role
- Ability to prioritise workload, multi-task and work under tight time pressures
- Excellent communication and IT skills
- High attention to detail