Trainee IoT Pre-Sales Engineer

Job Purpose

Technical support for IoT solutions

Responsibilities

· Monitor and maintain temperature monitoring IoT system including hardware and AWS cloudsystem

· Participatein IoT pre-sales work to gather customer requirement and conduct site survey atcustomer place

· Configure IoT devices for new customer, test and deploy the devices to customer site

· Support customer after deployment including answering customer queries, troubleshooting,and fixing issues, etc

· Document and maintain any IT documentation regarding IT infrastructure, procedures, usersupport issue and resolution