Trainee IoT Pre-Sales Engineer
Job Purpose
Technical support for IoT solutions
Responsibilities
· Monitor and maintain temperature monitoring IoT system including hardware and AWS cloudsystem
· Participatein IoT pre-sales work to gather customer requirement and conduct site survey atcustomer place
· Configure IoT devices for new customer, test and deploy the devices to customer site
· Support customer after deployment including answering customer queries, troubleshooting,and fixing issues, etc
· Document and maintain any IT documentation regarding IT infrastructure, procedures, usersupport issue and resolution