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Netcom Online Learning

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Trainee IT Support Engineer

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About the opportunity

Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification.


Course Details

  • Duration: 13 weeks
  • Format: Online, practical workshops
  • Schedule: Monday-Thursday, 6-9pm
  • Qualification: CompTIA Tech+ certification


What you’ll learn

  • Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems.
  • Business Operations: Explore IT systems, relevant legislation and how technology supports businesses.
  • Device Configuration: Configure and integrate desktop and mobile devices.
  • Network Support: Set up and maintain secure networks.
  • IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles.


Career Pathway

  • Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analyst.
  • Upon completion of this course, you’ll be introduced to our hiring partner and receive ongoing career support, employability workshops and six months’ access to online employability courses.


Price: £0

  • This is a fully government-funded course - there are no fees to pay.


To be eligible, you must:

  • Live in the West Midlands.
  • Be aged 19 or over.
  • Earn below the gross annual wage cap of £34,194.
  • Not currently be undertaking other government-funded training.
  • Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is.

Skills

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