Trainee Office Coordinator

Role overview

We are seeking a Trainee Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm.

Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF.

Key Responsibilities

• Handle telephone calls and enquiries efficiently, courteously, and professionally
• Receive clients, visitors, and suppliers; notify relevant staff members for deliveries
• Ensure the front of house and meeting rooms are clean and presentable at all times
• Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements
• Assist with general administrative duties for the partners and wider team
• Coordinate and Organise local Marketing and Events including preparing and monitoring invites.
• Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required
• Research and book venues; maintain relationships with suppliers
• Coordinate and monitor e-brief communications and other internal communications activities.
• Support client onboarding activities, including referrals, conflict checks and CRM maintenance.
• Book Partner/Director client team lunches, presentations, and local networking events
• Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs)
• Coordinate internal local networking across the business

Further Development

FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role.

• Minimum five grade A to C GCSEs including English and Mathematics
• Previous experience in business administration and front-of-house/customer-facing roles is advantageous.
• Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Strong written and verbal communication skills.
• Highly organised and meticulous, with excellent attention to detail.
• Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively.

Our Values

• Straightforward: We provide clear, no-nonsense advice
• Confident: Our guidance is backed by expertise and evidence
• Pragmatic: We focus on practical solutions and tangible outcomes
• Real: We are professional yet approachable, understanding the challenges our clients face

Our Commitment to You and the Environment

At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on the natural environment.

We are always striving to improve in all areas – whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape.

We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services — regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive.

Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential.

We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.