Trainer, Clinic (51520)
Summary
Trains medical assistants on clinic back-office duties, including EMA, NextGen, and Phreesia software, and ensures compliance with medical protocols and documentation standards.
Company Conformance Statements
In the performance of their respective tasks and duties all employees are expected to conform to the following:
- Building strong working relations with Providers, Managers, and staff.
- Interact professionally with other employees, patients, and providers
- Work effectively with the Training Department to contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Purpose: This position will be responsible for assisting with onboarding new medical assistants. Training all processes of back-office clinic.
Responsibilities/Duties/Functions/Tasks:
- Training and educating medical assistants for all back-office clinic duties.
- Proficient in EMA, NextGen, and Phreesia.
- Completing 30, 60, and 90-day performance reviews with medical assistants
- Working to build successful teams with the Practice Managers.
- MIPS training
- EMA training classes for multiple staff.
- Training on E-Rx.
- Injection training per providers protocols.
- Training on biopsy procedures and excisions.
- Accutane training.
- Documentation for Pathology logs.
- Sending in Lab requests
- Sterilization of instruments
- Proper cleaning of rooms.
- NextGen EPM training on scheduling.
- Chart audits to assure proper documentation.
- Works with the Training Manager to put together protocols, training materials, classes, and staff meetings.