Trainer cum Sales Manager (TCM)

Job Responsibilities

Training

• Design and deliver training programmes on TCM principles, products and services for sales staff, partners and retail teams.
• Conduct product knowledge sessions, workshops and talks for customers, corporate clients and community events.
• Develop training materials, guides and assessments, and keep them updated as products change.
• Coach staff on consultative selling and customer service, ensuring advice given is accurate and compliant.

Sales

• Drive sales growth and achieve monthly and annual targets for assigned products, channels or outlets.
• Identify and develop new business opportunities, including corporate, retail and B2B partnerships.
• Build and maintain strong relationships with key clients and stakeholders.
• Lead, motivate and manage the sales team’s performance, including setting KPIs and conducting regular reviews.
• Monitor market trends and competitor activity, and provide feedback for product and marketing strategies.
• Prepare sales reports and forecasts for management.

Requirements

• Good knowledge of Traditional Chinese Medicine (TCM), such as TCM principles, herbs, body constitutions or wellness practices. Formal TCM qualifications are not required.
• At least [3–5] years of experience in sales, training or business development, preferably in the TCM, healthcare, wellness or retail industry.
• Proven track record of meeting or exceeding sales targets.
• Experience in conducting training or public speaking.
• Strong leadership, communication and interpersonal skills.