Training and Internship Manager

TRAINING AND INTERNSHIP MANAGER

AGENCY WIDE

FULL TIME – NON-EXEMPT

Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive’s unique programs and services are built on evidence based, person-centric care models. Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

General Summary: The Training and Internship Manager is responsible for coordinating, delivering, and supporting employee training and professional development initiatives across the organization. They also maintain the internship program ensuring intern placements across departments. This role ensures staff and interns receive required onboarding, compliance, clinical, and safety training while maintaining adherence to regulatory and accreditation standards. The Training and Internship Manager partners closely with Human Resources, clinical leadership, and program managers to promote a culture of continuous learning and excellence.

Schedule: Mon-Fri, First Shift

Location: Warwick, RI

Salary: Starts at $70,000 annually

Did you know… studies have shown that the number one reason a person chooses not to apply for a role is because they do not think they’ll be hired if they don’t meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway.

Essential Responsibilities:

• Coordinate, schedule, and facilitate new employee orientation and ongoing staff training programs.
• Administer and maintain the organization's Learning Management System (LMS), including course assignments, completion tracking, reporting, and user support.
• Serve as a certified instructor for CPR/First Aid/AED, Safety-Care by QBS, and other required organizational trainings.
• Identify training needs and coordinate additional educational opportunities as required to support organizational and regulatory requirements.
• Assist with the administration, documentation, tracking, and reporting of Continuing Education Units (CEUs) for staff and licensed professionals.
• Ensure training programs and records remain compliant with Certified Community Behavioral Health Clinic (CCBHC) standards, Rhode Island BHDDH regulations, and other applicable accreditation and licensing requirements.
• Monitor employee training compliance and collaborate with supervisors to ensure timely completion of mandatory training requirements.
• Develop, update, and maintain training materials, instructional resources, policies, and training documentation.
• Support Human Resources operations by coordinating onboarding activities, assisting with employee engagement programs, ensuring compliance with HR policies and procedures, and contributing to departmental projects and other assigned initiatives.
• Collaborate with leadership to evaluate training effectiveness, recommend improvements, and support organizational workforce development initiatives.
• Serve as the primary liaison between interns, supervisors, colleges/universities, and community partners.
• Support and monitor intern progress, performance, evaluations, and completion of academic requirements.
• Develop and maintain internship partnerships while identifying opportunities to strengthen and expand the program.
• Perform other duties as assigned.