Training & Development Manager (focus on Leadership)

Company description

Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and affirmative action employer.

Job description

This position will play a fundamental role in building the leadership capabilities that will drive business transformation in a landscape marked by artificial intelligence, innovation, data, and accelerated change.

More than just developing programs, we expect someone capable of aligning a leadership development ecosystem, connecting business strategy, technology, data, and human development to prepare our leaders for current and future challenges.

You will be responsible for anticipating trends, translating market changes into new organizational capabilities, and strengthening a culture of continuous, innovative, and high-performance learning.

KEY RESPONSIBILITIES

• Define and evolve the leadership development strategy aligned with business priorities and the organization's global strategy.

• Evolve the integrated development architecture for different leadership levels.

• Design learning journeys and experiences using in-person, digital, social methodologies, and AI-supported solutions.

• Anticipate the leadership competencies required for an environment where people and Artificial Intelligence work in an integrated way, transforming global trends into concrete organizational capabilities.

• Incorporate AI Copilots, AI agents, generative solutions, and new technologies into development journeys, promoting personalized, adaptive, and scalable learning experiences.

• Build a continuous learning ecosystem that promotes learning in the flow of work, personalization of experience, collaboration, and knowledge sharing.

• Use People Analytics to measure impact, capability evolution, solution adoption, and return on investment.

• Lead global vendors, academic institutions, and partners specialized in executive development.

• Promote a culture of innovation, curiosity, continuous learning, and experimentation throughout the organization.

Qualifications

• Solid experience in Leadership Development, Talent Management, Organizational Development, Corporate Education, or Leadership Strategy.

• Experience in creating, implementing, and evolving global leadership development programs.

• Experience in designing learning architectures, development journeys, and modern learning ecosystems.

• Knowledge of contemporary leadership trends, organizational transformation, Skills-Based Organization, and continuous learning.

• Knowledge and practical interest in the impact of Artificial Intelligence on leadership development, including Generative AI, AI agents, automation, and productivity tools.

• Familiarity with digital learning platforms, Learning Experience Platforms (LXP), Skills Intelligence solutions, People Analytics, and Learning Analytics.

• Experience in managing global vendors and relationships with international partners.

• Advanced or fluent English - with the ability to conduct meetings, presentations, workshops, and projects in a global environment.

Skills: strategic business vision, executive communication, systems thinking, leadership in transformation environments, consultative capacity, data-driven mindset, intellectual curiosity, continuous learning, digital fluency, leadership in the Artificial Intelligence era, change management, innovation and experimentation, collaboration in global environments, strong results orientation.

Additional information

Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, each knowledge and diversity complements each other and you can work on what you love most; we are committed to building an inclusive culture and an environment in which people can balance their career with their personal commitments and interests, valuing well-being.

We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right track, providing an increasingly better work environment for our talents.

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