Training Manager (on site)

The Training Manager leads the Credit Union's training function and oversees Training Specialists and department operations. This position is responsible for assessing organizational learning needs; designing, implementing, facilitating, and evaluating training programs; and ensuring employees receive consistent, practical, and role-relevant learning support throughout the employee lifecycle. The Training Manager directs new hire onboarding and ongoing development, establishes readiness standards, and evaluates new hires for demonstrated knowledge, skill, and job preparedness before training completion. Training procedures and programs are designed to support effective in-person, remote, and hybrid delivery.

The Training Manager partners with leaders, subject-matter experts, Human Resources, Compliance, Operations, Information Technology, and other departments to align learning with strategic priorities, regulatory requirements, member service expectations, operational performance, and U1 values. The position promotes a culture of continuous learning, accountability, inclusion, collaboration, service, and "People Helping People."