Training & Quality Manager - Lean Six Sigma - BPO - IIT/NIT/BITS

Position: Training and Quality Manager

Experience: Minimum 7 years

Certification: Black Belt in Lean Six Sigma

Joining: Immediate Joiners Only

Responsibilities:

- Design, develop, and implement training programs to enhance employee skills and knowledge in quality management and operational excellence.

- Oversee quality assurance processes, ensuring adherence to industry standards and continuous improvement methodologies.

- Lead Lean Six Sigma projects to drive process improvements, reduce waste, and enhance efficiency across the organization.

- Work closely with cross-functional teams to identify training needs and develop tailored solutions that meet organizational goals.

- Establish and monitor key performance indicators (KPIs) to assess training effectiveness and quality management initiatives.

- Maintain comprehensive documentation of training materials, quality processes, and improvement initiatives.

- Provide guidance and support to team members and stakeholders on best practices in training and quality management.

Qualifications:

- B.Tech degree from a recognized Tier 1 institution.

- At least 7 years of experience in training and quality management, preferably in a remote work environment.

- Must possess a Black Belt certification in Lean Six Sigma.

Skills:

- Strong analytical and problem-solving skills.

- Excellent communication and interpersonal abilities.

- Proficiency in training methodologies and adult learning principles.

- Familiarity with quality management systems and tools.

Additional Information:

- This is a remote role, allowing for flexibility in work location.

- Candidates must be available for immediate joining.