Training Services Coordination and Logistics Associate III

Training Services Coordination and Logistics Associate III

Remote

Monthly salary RM 3,200

What you get:

Requirement:

Preferably high school Diploma or equivalent
Must be able to submit a background check and drug test
Must be able to work in Malaysia Public holidays and night shift (Mon-Fri 8.00 PM to 5.00 AM)

Duties and Responsibilities include the following:

Perform data entry as it relates to learning administration
Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
Make certain client standard operating procedures, processes and service level agreements are maintained
Identify and trouble shoot discrepancies and issues
Escalate issues to Manager for resolution

Qualifications:

General Profile
Knowledge of LMS and LRW systems
Has developed skills in a range of processes, procedures, and systems.
Entry level for Bachelor’s degree or 2 years of successful working experience in:
- A learning organization
- Training administration (preferred but not required)
- Customer service
Knowledge of and experience with learning management systems (preferred but not required)
Experience in Microsoft Office suite
Team-oriented but self-motivated and able to work with minimal supervision
Demonstrated attention to detail, strong quality focus, and well organized
Successful prioritization of work requirements and multitasking, as necessary
Analytical and problem solving skills
Client focused to build and maintain professional working relationships
Ability to remain flexible and adaptable to constant change
Effective oral and written communication skills with clients, leadership and team members

Summary: Provide learning administrative services to support client learning and data management needs

See also