Transaction Processing Associate IV – Mailroom (Team Lead)
Summary
Leads mailroom/transaction processing operations, including document review, fraud detection, and process improvement for a government/outsourcing client; oversees team performance and training in a structured workflow environment.
Transaction Processing Associate IV – Mailroom (Team Lead)
Onsite- London, KY
Monday- Friday 5:00 am- 1:30 pm.
Longer workdays or weekend overtime may be required
Pay is $19.70/hour, which may be below your state's minimum wage. Please consider this when applying.
Enjoy Excellent Training, Career Opportunities, a Great Culture, and Great Benefits Join our Transaction Processing Team
You’ll put your skills to work by supporting our client through document review and print/mail processing. Your work will make a positive difference to the organization you support.
Working for you
Here are a few good reasons, in addition to competitive pay, to work at Conduent:
Paid Training
Medical, dental and vision benefits
401K and matching
Employee discount program
Career growth opportunities
Positive employee-friendly culture
About the Role
The individual who fills this position will be responsible for leading, performing and supporting operational tasks within Transaction Processing. providing administrative support by performing analytical tasks related to the processes and standards of the department. This position is responsible for maintaining essential data and documentation.
As a Transaction Processing Associate IV, you will be responsible for:
Monitors transactions to ensure compliance with performance standards.
Develop and implement key process improvements.
Assist in the development of systematic approaches for assuring high-quality services.
Partners with operational team leaders, collaborating and calibrating areas of opportunity that have been identified.
Assesses associate performance and delivers coaching and feedback based on findings.
Assists with development of training, Quality Assurance (QA) processes and process improvement.
Interacts with work leaders, supervisors, and managers.
Provides feedback and coaching to transaction processing personnel on errors created.
Provides support in creating and reviewing documented procedures (SOP) Standard Operating Procedures with operations.
Detects, analyzes and reports fraudulent activities.
Conceptualizes, develops, and delivers training modules on process knowledge, auditing techniques, and quality tools.
Other duties as assigned.
Requirements
To be successful in this role you will:
Have a High School Diploma or an equivalent level of education
Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship
Be able to successfully pass a criminal background check and drug test
Obtain and maintain a Department of Labor Security Clearance
Exceptional attention to detail
Strong analytical and problem-solving skills
Process development and documentation skills
Exceptional time management abilities
Excellent communication skills
Capability to handle multiple tasks simultaneously
Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time
We are currently NOT hiring in the following geographies, including but not limited to:
States: AK, CA, HI, MA, IL, MT & NY
Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC
Join Us
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $19.70/hr.