Are you a dynamic leader who thrives in a production-based environment that offers a platform for career growth? As a Transactions Manager in the Subpoena Department at JPMorgan Chase, you will play a pivotal role in ensuring compliance with all Subpoenas, IRS Summons, and other legal correspondences served to us. You will lead a team of analysts to ensure compliance with legal requirements, act as a liaison, and collaborate with state and federal agencies, as well as in-house attorneys, on documentation-related issues. Job Responsibilities: - Lead a team of analysts to ensure compliance with legal requirements by producing necessary documents and information.
- Act as a liaison between JPMorgan Chase and the issuing party of the Subpoena, applying legal requirements to negotiate complex documentation.
- Collaborate with state and federal agencies, as well as in-house attorneys, on documentation-related issues.
- Maintain customer contact and follow up with agencies on deficient documentation.
- Prioritize tasks to ensure world-class service delivery.
- Provide guidance and development for Unit Leads and Front-line Analysts, focusing on daily production, quality expectations, and process improvement initiatives.
- Conduct case audits to identify and mitigate processing errors, fulfillment delays, and privacy breaches, and provide coaching based on audit results.
Required Qualifications, Skills, and Capabilities: - Minimum of two years of experience with related system applications, document review, or in the legal documentation industry.
- At least one year of leadership experience.
- Product knowledge is beneficial.
- Excellent oral and written communication skills.
- Strong interpersonal skills to effectively interact with all organizational levels internally and externally.
- Highly organized with the ability to manage multiple assignments and competing priorities.
- Detail-oriented and capable of working under deadline pressure.
- Ability to work independently and collaboratively as a team player.
Preferred Qualifications, Skills, and Capabilities: - Additional skills and experience that enhance a candidate’s application for the role.
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